E-Commerce Store Websites

Both platforms are excellent, but serve different needs. Shopify is a hosted solution - perfect if you want simplicity, reliable hosting, and minimal technical maintenance. It's ideal for most small to medium businesses, offers excellent apps and integrations, and has predictable monthly costs ($39-$399/month). WooCommerce is a WordPress plugin - better if you want complete control, already have a WordPress site, or need extensive customization. It requires separate hosting but offers more flexibility and lower long-term costs for high-volume stores. We'll recommend the best platform based on your specific needs, technical comfort level, and growth plans.

Most e-commerce stores are completed in 6-10 weeks, depending on complexity. A basic store with 50 products might take 4-6 weeks, while a complex store with custom features, hundreds of products, and multiple integrations could take 10-12 weeks. The timeline depends on factors like product catalog size, number of custom features, integration requirements, and how quickly you provide content (product photos, descriptions, etc.). We provide a detailed project timeline during planning so you know exactly what to expect.

Yes! We regularly migrate stores from platforms like Squarespace, Wix, eBay, Amazon, or other e-commerce systems to Shopify or WooCommerce. We can import your product catalog (names, descriptions, prices, images), customer database (with permission), order history, and product reviews. Some manual cleanup is usually needed to optimize product descriptions for SEO and ensure images are high-quality. The migration process is carefully planned to minimize downtime and data loss.

We integrate multiple payment options to maximize conversions. Standard options include all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and direct bank transfer. We can also set up buy-now-pay-later services like Afterpay, Zip Pay, and Klarna, digital wallets like Apple Pay and Google Pay, and cryptocurrency payments if needed. All payment processing is PCI-compliant and secure. We'll recommend the best payment mix for your target customers and industry.

We integrate your store with Australian shipping providers like Australia Post, CouriersPlease, Sendle, and Aramex. The system can calculate real-time shipping rates based on product weight, dimensions, and destination, or you can set flat-rate or free shipping rules. Customers receive automatic shipping notifications with tracking numbers. We can set up multiple shipping zones (metro, regional, international), offer click-and-collect options, and handle special cases like oversized items. The shipping setup is tailored to your specific products and business model.

Yes! Our e-commerce solutions support multi-location inventory management. You can track stock levels at different warehouses, retail stores, or fulfillment centers. The system automatically updates inventory as orders come in, prevents overselling, sends low-stock alerts, and can route orders to the nearest location for faster shipping. This is particularly useful if you have both a physical retail store and an online store, or if you're scaling to multiple warehouses.

E-commerce SEO is crucial for organic traffic and sales. We implement comprehensive on-page SEO: keyword-optimized product titles and descriptions, SEO-friendly URLs, meta descriptions for all products, alt text for product images, schema markup for rich search results (product ratings, pricing, availability), optimized category pages, and fast loading speeds. We also set up Google Shopping feed integration so your products appear in Google Shopping results. Most clients see significant organic traffic growth within 3-6 months of implementing our SEO recommendations.

Abandoned cart recovery is a powerful feature that automatically emails customers who added items to their cart but didn't complete checkout. The system sends a series of reminder emails (typically at 1 hour, 24 hours, and 72 hours after abandonment) with a direct link back to their cart. These emails can include incentives like discount codes to encourage purchase completion. On average, abandoned cart emails recover 10-15% of abandoned carts, which can represent thousands of dollars in recovered revenue monthly. We set up and optimize this automation for you.

Absolutely! Your store will include a full customer account system where shoppers can create profiles, save shipping and billing addresses, view order history, track current orders, save favorite products to wishlists, and manage their preferences. Customer accounts improve repeat purchase rates by making checkout faster and building loyalty. We also support guest checkout for customers who prefer not to create accounts. The system can integrate with loyalty programs and email marketing for even better customer retention.

Ongoing costs depend on your platform and needs. For Shopify stores: Shopify subscription ($39-$399/month depending on plan), payment processing fees (1.4% - 2.9% + 30c per transaction), third-party apps ($0-$200/month), and domain name ($20/year). For WooCommerce stores: web hosting ($25-$100/month depending on traffic), payment processing fees (similar to Shopify), security and backup plugins ($50-$100/year), and domain name ($20/year). Both may include optional costs like email marketing ($15-$300/month), shipping integration fees, and professional photography. We provide a complete cost breakdown upfront so there are no surprises.